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RAWS Queue Setup - PowerForce Training™

Introduction to RAWS

The RAWS queues are set up so that you may divide the responsibility of management across operators and processes.

Getting There:

Section

The definition of a Queue starts with entering a Queue Name, preferably a name which reflects the area of responsibility.

Company Entities refers to your PowerForce multi-company setup (if you have one).

Checking for Existing Queues

Adding Company Entities

To add a new company entity into a queue definition, double-click within the column as shown to access a dropdown of your available entities.

Summary